Tuesday, September 7, 2010

Dorothy Lane using technology to aid in cookie dough recall - Dayton Business Journal:

http://www.linksdelight.com/index.php?s=D&c=620
Shoppers who purchased thes e products can return them for afull refund. Therre are more than 20 varieties of products that are beingbvoluntarily recalled. Local specialty grocerr is in the processs of calling morethan 1,000 of its shopperd who have purchased these items in the past four months. The shopper s being called scanned their DLM Club card when they made the Tom Swing, assistant store manager at the Oakwood said every time there is a Dorothy Lane Market employees will call every customerr that has purchased the If the employees can’t speak directlyt with someone or leave a a letter will be sent to their residence.
Swing said the club which track customer allow Dorothy Lane to act quickly to prevenftpotential problems. “If something is going to be a we need to get that information out to the he said. In this case, Swing said four employees at the Oakwoocd store alone started calling customers within a half hour of being notifieed aboutthe recall. A full list of recallef products is available byclicking .
Any questions may be directe dto Nestlé Consumer Services at 1-800-559-5025 or visit

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